1. Introduction and Scope
Nexora Chain ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexora-chain.com (the "Site") and use our services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, phone number
- Address and location information
- Payment information and billing address
- Educational background and learning preferences
- Account credentials and authentication information
Usage Data
We automatically collect information about your interactions with our Site, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on each page
- Referral source and exit pages
- Click patterns and user behavior
Cookies
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for details.
3. How We Use Your Information
We use collected information for purposes including:
- Providing and maintaining our services
- Processing transactions and payments
- Sending educational content and course updates
- Responding to inquiries and customer support
- Analyzing usage patterns to improve our services
- Marketing and promotional communications (with consent)
- Compliance with legal obligations
4. Data Sharing and Third Parties
We do not sell your personal data. However, we may share information with:
- Service providers (payment processors, hosting, analytics)
- Business partners for joint offerings
- Law enforcement if required by law
- Successors in case of business transfer
5. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent at any time
7. Security
We implement industry-standard security measures to protect your data. However, no system is completely secure. We encourage you to use strong passwords and maintain confidentiality of your account information.
8. Children's Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our services, you consent to such transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted to the Site. Continued use of our services indicates acceptance of changes.
11. Contact Us
For privacy concerns or requests, contact:
- Email: privacy@nexora-chain.com
- Address: 123 Tech Street, District 1, Ho Chi Minh City, Vietnam
- Phone: +84 (28) 3838-3838